Starting Well Partnership -
Starting Well in Worcestershire service brings together teams of staff who provide help and support to children, young people and families. The service will provide support to expectant mums, newborn babies, school-aged children and teenagers and will work to encourage development and progress.
Support for parents and families: Support for parents and families | Starting Well (startingwellworcs.nhs.uk) (Parental wellbeing, parenting groups, feeding, sleeping, reducing parental conflict, financial and childcare support and supporting children who are being bullied.)
Chat Health, a free and confidential text service which puts 11-19 year olds in touch with their local school health nurses - Text service supporting young people | Latest news, updates and opportunities | Starting Well (startingwellworcs.nhs.uk)
Hospital & out of hours GP -Kidderminster Hospital
Address: Bewdley Rd, Kidderminster DY11 6RJ
Hours: Open ⋅ Closes 10PM
Emergency department:Closes 8PM
Out of hours support telephone 111
|Find a dentist||https://www.nhs.uk/service-search/find-a-dentist|
Worcester Family Learning
Please include the courses you will have on offer in your school as well as the link and contact details for parents to look at what is on offer more widely, rather than the summary below which is an explanation for professionals.
Family Learning courses are for parents and carers so they can support their child and family at home and develop their own skills improving their health and wellbeing, improving their social interactions by making friends and engaging in a group, supporting them to find volunteer opportunities or empowering them to progress to further accredited courses or into employment. Family Learning works closely with schools and communities to deliver courses that meet the needs of parents and carers. Our courses are free for anyone earning less than £17,000 per year or anyone unemployed and on benefits. Family Learning courses can be delivered in your school free of charge at no cost to the school.
Local Family Hubs / Community Connectors
Each family hub in Worcestershire is locality-based and provides information, support and advice to children and families within the community.
To find the details of your nearest family hub, please visit:
Brookside Children's Centre:
Address: Borrington Rd, Kidderminster DY10 3ED
Community Connectors are available to talk to you, listen to you and provide you with information on what is going on within the local community.
Worcester Community Trust holds regular connect groups and deliver lifestyle courses throughout the year, for more information please visit their website:
Homestart provides help to families with children under 5 and their older siblings to improve health, wellbeing and family relationships. This support can help parents as they learn to cope and build confidence to provide the best they can for their children.
Your local Home-Start family offers support for Wyre Forest
Home-Start Wyre Forest
60 New Road
T 01562 825896
Parental Conflict Support
Professionals to use this website to support families whose parental relationship is in conflict.
Children can be really affected by seeing and hearing their mum and dad argue.
You may choose to have a section from the website on your offer, but NOT the whole website. For example a video or z-card from the toolkit.
Please use the following link for further information and downloadable information suitable for your Early Help offer. Harmony at Home | Worcestershire County Council
Domestic Violence support
Information for children and families who may be experiencing domestic abuse:
If you are find yourself in a situation where you are unsafe at home, due to domestic abuse and violence, or know someone who is, there is help available.
The West Mercia Women's Aid Helpline on 0800 980 3331 is available 24 hours a day and connects you to a trained worker who can offer you support, safety planning, information, and advice.
Men's Advice Line on 0808 801 0327 (Monday to Friday 9.00am to 5.00pm) www.mensadviceline.org.uk.
If you find yourself or someone you know in an emergency always dial 999 and ask for police.
If you are not safe to speak - call 999 and then press 55. Guidance on the silent calls ("Silent solution"): Silent solution guide (Independent Office for Police Conduct website, opens in a new window).
Useful support links:
WMWA works to ensure that victims are safe, have information and choice in how they can live their lives, and feel supported in their recovery from abuse.
"Ask for Angela" Campagne- Not feeling safe in a pub/on a date? https://www.facebook.com/watch/?v=10156364941148168
NSPCC provides support and advice for families on how to keep children safe from abuse, bullying or neglect. They also have information on how to keep children safe online.
staying safe online/tablet/phone
Social Prescribers support individuals to take control of their health and look after themselves by making connections with different types of community support.
The attached information is for GP Practice Staff and Professionals to make referrals – please do not share with clients/service users/patients/individuals.
All of our services are available to adults over the age of 18 and we are happy to discuss people aged 16 – 18 on a case by case basis. If you would like to talk to us about our children, adolescents and families services, please contact Jane Conway – email@example.com .
Wyre Forest - Onside Advocacy
Worcester City - Onside Advocacy
Drug / Alcohol Support
Address: 109 Coventry St, Kidderminster DY10 2BH
Here 4 Youth, young person’s alcohol and drug service: Here4YOUth Worcestershire - Cranstoun
Here 4 Youth is support service for children and young people up to the age of 18 who may be struggling with their use of drug and / or alcohol.
Mental Health/wellbeing Support
Link to WCC Mental Health and Emotional Wellbeing page: Mental health and emotional wellbeing | Worcestershire County Council
Kooth ‘your online mental wellbeing community’ Home - Kooth- For children
Kooth is staffed by fully trained and qualified counsellors and is available until 10pm each night, 365 day per year. It is free, safe and provides a non-stigmatising way for young people to receive counselling, advice and support online.
The Reach 4 Wellbeing team aims to promote positive wellbeing, reaching children and young people in their communities to reduce the stigma of mental health. They provide short-term group programmes for children and young people aged 5-18 experiencing mild to moderate anxiety and low mood, using cognitive behaviour therapy-based principles. Reach 4 Wellbeing is a self-referral service.
Adults- Healthy Minds Home | Healthy Minds (whct.nhs.uk)
Free confidential support, including online therapy, groups, and courses, 1.1 support and resources appropriate to your individual needs.
Consultation, Advice, Supervision and Training for professionals working directly with children and young people experiencing or at risk of mental health difficulties.
Suicide prevention support, offering free and confidential helplines, advice, webchats, and resources.
Bereavement support for children and young people following the death of a sibling, parent or a person important to a child.
North Worcestershire bereavement support (Stourport based)- https://nwbsupport.org.uk/
KEMP- Hospice and counselling services, adults and children.https://www.kemphospice.org.uk/
CRUISE- Grief and bereavement -https://www.cruse.org.uk/
Wyre Forest Food Bank
Wednesday 12:30- 14:30
Friday 12:30- 14:30
Wyre Forest PCSO/SNT
Telephone : 101
Kidderminster and District Youth Trust- https://www.worcestershire.gov.uk/directory_record/4361/kidderminster_and_district_youth_trust_kdyt
Kidderminster Youth House, Bromsgrove Street, Kidderminster, DY10 1PF.
|Special education needs (SEN)|
Advice and support directly for children and families with SEND - Support A-Z Information - SENDIASS Worcestershire and Herefordshire (sendiasshw.co.uk)
SEND Local Offer SEND Local Offer | Worcestershire County Council or firstname.lastname@example.org
Useful support groups / services:
Keeping children and young people safe from criminal exploitation: Get Safe - keeping children and young people safe from criminal exploitation | county lines/ Worcestershire County Council
Ready, Steady, Worcestershire
|Food, activities and support available to families and children from nursery and primary aged, through to older children and teenagers during the school holidays - Ready Steady Worcestershire - school holiday food and activities | Worcestershire County Council|
|PREVENT – Extremism and Radicalisation|
Children at risk of being tricked, forced or made to work in the criminal world - Our aims | Prevention of extremism and radicalisation | Worcestershire County Council
Educate against the hate: Educate Against Hate - Prevent Radicalisation & Extremism
Children and Family Court Advisory and Support Service
0300 456 4000
Wyre Forest District Council Housing
Wyre Forest District Council
Homechoice plus- https://www.homechoiceplus.org.uk/
01562 746 304
YMCA - Supported Housing | YMCA Worcestershire
Wyre Forest & South Worcestershire Nightstop - Wyre Forest and South Worcestershire Nightstop and Mediation Service | Helping homeless young people (wyreforestnightstop.org.uk)
• Wyre Forest District Council - www.wyreforestdc.gov.uk/housing
CRUSH - is an awareness raising and support programme to help young people make safe and healthy relationships. The sessions are run in small groups and are specifically designed for 13-19 year olds.
Hollie Gazzard Trust https://holliegazzard.org/ helps reduce domestic violence through creating and delivering programmes on domestic abuse and promoting healthy relationships to schools and colleges.
|Sexual Health Services|
Worcestershire Integrated Sexual Health Service (WISH)
WISH provides free and confidential advice, information and support around relationships and sexual health. This is a confidential, non - judgemental service. WISH provides contraception including LARC and free condoms. WISH provide testing and treatment for sexually transmitted infections.
Rape and sexual abuse support centre (WMRASAC)
Worcestershires 3 main clinic sites are:
Under 21 Saturday Service
Young People have a telephone consultation and are asked questions about their relationships. Callers will be advised what to do next and directed towards a clinic if necessary.
WISH have a dedicated Outreach nursing service. Referral forms can be found at www.knowyourstuff.nhs.uk The Outreach team see young and vulnerable people who couldn’t otherwise access sexual health services.
Free online Chlamydia Screening is available from www.SH24.org Chlamydia is detected by taking an easy DIY test. This is either a urine sample for or a self-taken vaginal swab for people with a vagina. There is no need to be examined by a health professional. For more information about the Chlamydia Screening Programme visit ww.SH24.org
Child Sexual Exploitation (CSE) https://www.wmrsasc.org.uk/the-branch-project/
01905 611655 or email email@example.com
Female genital mutilation (FGM)
Honour based violence
Female Genital Mutilation (FGM) is when a female’s genitals are removed with no medical reasoning.
Any concerns or suspicion of FGM should be referred to the Police and social care.
Read http://www.nhs.uk/Conditions/female-genitalmutilation for NHS information and signs of FGM.
Honour based violence (HBV) can affect men and women across a number of cultures and communities and is defined as a crime or incident committed to protect or defend the honour of the family.
UK Forced Marriage Unit firstname.lastname@example.org or 020 7008 0151
|Gender Identity / LGBT|
The Gender Trust www.gendertrust.org.uk
The Gender Trust provide a range of information regarding gender concepts, dysphoria, reassignment discrimination and transgender laws for individuals who are affected by gender identity issues.
Kidderminster Trans Youth Group - KDYT provide youth activities for young people in Wyre Forest, we are small charity dedicated to supporting young people. 01562 228113 / 07482 207476 or email email@example.com www.kdyt.og.uk
Out2together - A social group for the LGBT+ community in Worcestershire. firstname.lastname@example.org Find us on Facebook.
Equality and Advisory Support Service - The Helpline advises and assists individuals on issues relating to equality and human rights. 0808 800 0082 or www.equalityadvisoryservice.com
There are a number of ways where children may come and live in your family home.
Please use the website below for further information and support: Worcestershire Children First Fostering | Worcestershire County Council https://www.worcestershire.gov.uk/fostering
|Finance / Employment|
A loan shark is someone who lends cash as an unauthorised business.
It’s not always easy to spot a loan shark as they come in all shapes and sizes and will at first appear friendly, just part of the community. It’s when you can’t pay that there will be threats or other criminal behaviour from the loan shark.
Education resources for primary schools (5- 11) and secondary schools/colleges (11 – 19). The resources are completely free of charge that can be downloaded from www.stoploansharks.co.uk, and aligned to the curriculum with Young Money quality mark. Both packs, cover key stages 2, 3, 4 and 5, and are about financial inclusion whilst talking sensitively about Loan Sharks and highlighting loan sharking being safeguarding issue for teachers. The resources have links to English, Maths and Drama, amongst other subjects.
citizens advice bureau
Address: CAB House, 21-23 New Rd, Kidderminster DY10 1AF
offer advice for a wide range of issues families may be experiencing, including:
Benefits & tax credits
Building Better Opportunities (BBO) is designed to help local people move closer to or into employment, improve lives and secure the future prosperity of Worcestershire.https://www.fusionworcs.co.uk/projects/bbo/
|Department for work and pensions-||Telephone: 0800 328 5644 Benefits/Universal credits https://www.gov.uk/universal-credit|
Children Missing in Education (CME)
The Education Welfare Service
Worcestershire Admissions online
The Children Missing Education Team can work with children and families to ensure they are safe and help them to identify an appropriate education provision.
This is the link for Children Missing Education on the Worcestershire website http://www.worcestershire.gov.uk/info/20595/behaviour_and_attendance/293/children_missing_education
CME Team Contact Details: EdWelfareCME@worcschildrenfirst.org.uk or 01905 844666
The Education Welfare Service (EWS) is available to assist schools and settings to promote regular pupil attendance and address persistent absence.
EWS Contact Details: email@example.com or 01905 844667
Worcestershire Young Carers aims to identify, and support children and young people aged 7 to 24 years who have a caring role within the home and help look after a parent, sibling or grandparent due to illness, disability, physical or mental health difficulties or substance misuse.
Professionals can refer young people to Worcestershire Young Carers by completing a referral form available on the website www.yss.org.uk/worcestershire-young-carers . Young people can also refer themselves via a form on the website or by calling 01905 619866 or by emailing firstname.lastname@example.org
|Children with family members in prison - YSS Families First|
Families First provides support and guidance in a safe space, to enable the whole family to cope with the demands of having a partner, and parent, in prison - Families First | YSS
National Stalking Helpline
For advice and support. The helpline will operate a triage service for local support and make referrals
-Phone: 0808 802 0300
Paladin: National Stalking Advocacy Service
For advice and referral.
Phone line: 020 3866 4107
Hollieguard - Hollieguard - Hollie Gazzard Trust
Hollieguard is a smartphone app which offers enhanced levels of protection with direct access to emergency response team.
|Healthy Lifestyle Choices|
Change 4 Life is an initiative that offers information and advice to improve diet and fitness levels in the UK population, providing a range of resources, activities, and recipes to support this change.
Home | Change4Life (www.nhs.uk)
CAPT provides free child safety advice and information to parent carers, families and professionals.
|.Family Lives is a national family support charity who provide help and support around all aspects of family life, including a helpline (0808 800 2222)|
|The Hansel and Gretel Support Group is a registered charity providing mutual support and friendship to disabled and special needs children and their families in the Wyre Forest area. They offer the opportunity for families to meet together and share ideas and experiences, build friendships and overcome isolation|
offers a one-stop shop providing free advice and guidance to people seeking jobs and careers advice, so they can access the right route for them. Job vacancies, apprenticeships and traineeships are also advertised at the Point and support is available on applying for jobs, writing CVs and developing interview skills. They also run workshops on Basic IT skills, Maths and English etc.
Address: Kidderminster DY10 1LX
Open ⋅ Closes 4:30PM